or LinkedIn here http://uk.linkedin.com/in/tonysmiththathousingitguy
You might well ask, "What's the difference?". Reporting presentation or tracking as well?
I have recently been working with a number of organisations, around the subject of housing KPIs. Readers of this blog will know I am a fan of Qlikview (http://tonysmiththathousingitguy.blogspot.co.uk/2012/12/rear-qlikview-mirror.html ) as well as Clearview. If budget allows it would be great to have both. However, budgets may not really run to that.
So what is the difference?
Well Qlikview is a fabulous in memory reporting presentation and drill-down tool, super in its own way. Often sold with five days 'proving' reports, it's an easy sale. Where Clearview cleans up in my opinion is in its KPI tracking capabilities. If you already utilise desktop task-tray workflow, your organisation will, I predict, really take to this tool.
My friends and users in a large repairs team speak in favourable terms of Clearview in its ability to track stats, actions, follow-ups and its transparent views of where the organisation hierarchy is with its improvements. No point having a team labelled 'P&Q', 'Performance and quality', 'Business Improvement' etc, if there's no clear evidence of who or what is being attempted, to be improved.
Even with my simple outlook, it took me about 10 minutes to figure out the Clearview world of monitoring actions, against last month, quarter or years' selected trends. So transparent that your board will take to it like ducks to water. Attachments, notes and other info can be recorded, so KPI actions are not lost in the ether.
Talking to the chief exec, she liked it too, whether she was looking at Arrears as % of GAD, void days & rent loss, repair no access or percentage of rechargeable repairs completed that could not be recharged. At that organisation, true ODBC is also being started to link KPI dashboards directly with HMS & other system data, enforcing one true version of the truth. Clearview is indeed one application which can provide added control over your stats and unravelled ability to track actions and progress.
Mark my words, ability to monitor, act on data/information and show what is being initiated to carry out improvements will increasingly be high on the management agenda. Don't get left behind!
Related Post: Whats stopping better voids management?
You can link with me on LinkedIn here - http://uk.linkedin.com/in/tonysmiththathousingitguy It would be great to connect !
Van Halen - Best Of Both Worlds.
(c) Tony Smith, Acutance Consulting www.acutanceconsulting.co.uk 07854-655009
PS As usual, if there are subjects you might like me to tackle on this blog, or you could benefit from any of our services please get in touch and let me know!
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